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FAQ

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  • FAQ

FAQ Template

  • Basics

  • How to Join Earn and Earn ?

    It's quite easy and won't take more than 1 minute. Follow this link to sign up, fill in the registration form and then press 'Register'. Please remember to write down your username and password.

  • Can I have more than one account?

    No, we believe you don't need more than one account. If we detect multiple accounts that relate to the same person, all relevant accounts will be closed. Please do not join from public networks (like companies, schools) that are all using the same IP address.

  • Can I change my username?

    No, your account is identified based on your username. Therefore it cannot be changed.

  • Who are you?

    We are builders and Advertiser in UK. We are running our business since 2004.

  • What is your main activity?

    We are investng money with many companies especially in construction companies.

  • What is your main advantage?

    One of our strongest advantages over competitors is that we provide legal share certificate for all investors with any amount of deposit. We also offer our clients with best management as well as risk control system to ensure that their funds are being handled efficiently and they are getting higher levels of safety.

  • How can I trust you?

    We are running fully regulated company since 2004 (offline). We have open our shares in march 2016 (Online). Our registration number is 06470633 which can be verified in the United Kingdom Companies House (http://wck2.companieshouse.gov.uk) . Comodo SSL Certificates warranted identity assurance of Earn and Earn and security of your transactions up to $1,500,000 with unlimited re-issuance. Trustwave provides identity assurance of Earn and Earn by independently confirming company addresses, phone numbers, managers, staffs, eligibility and financial reports.McAfee Secure protected the most powerful dedicated servers of Earn and Earn in the USA and Europe data centers with hourly malware and vulnerability scans

  • Are you protected from DDoS attacks?

    Yes, we are using the most powerful DDoS protection in the industry with 100% up-time guarantee. Our worldwide web servers are protected by DDoSGuard, the world's largest and most trusted DDoS protection and mitigation provider..

  • Do you provide phone support?

    Yes, we provide unlimited phone support for our investors. Please mention your username in your voice-mail and we will investigate your issue and do our best to resolve it within 48 hours.

  • Do you return principal?

    No, Your daily sales include your principal.

  • Why do you use online payment processors?

    Online payment systems facilities are very convenient to instantly transfer funds and the fees are very low compared to bank transfer. They also suit our business model very well since it's easy to exchange funds in and out of our accounts and we don't have to pay extra tax.

  • Does Bitcoin price change affect my investment?

    No, we convert your investment amount from BTC to USD or vice versa using the real-time exchange rate when you make a deposit or withdraw your daily sales.

  • In a case of emergency, how can I contact you?

    If you have any technical problems or further questions, you are most welcome to contact us using our friendly support center to send a support request.

  • Who can participate in your program and do you accept investors from all countries?

    Any individual or corporation from any country may open an account with us and we are happy to accept investors from any place in the world. The only condition is accepting our terms of service.

  • Account

  • I forgot my Password. What do I need to do now?

    You must follow the steps below: 1) Click "Forgot your username or password?" in the login page or "Account Recovery" on top. 2) Enter your e-mail address or username used for registration, and click on the "Recover" button. 3) You will receive an e-mail with a confirmation link. Click the link in the e-mail. 4) You will receive the second e-mail notifying your new password. You can sign in with new password and modify your password in "Settings" section.

  • I'm having trouble logging into my account, What do I need to do now?

    We are Using case sensitive mood so please write your user-name as you fill up in registration form.
    Note :
    "User" and "user" are two different user-names in our system
    Please install the latest version of FireFox and clear your browser cache and data then try again. If you can't sign into your account again, please add support@earnandearn.com to your email contacts list then use "Account Recovery" option.

  • My account was stolen. What do I need to do now?

    At first please use "Account Recovery" option in login page then sign into your account and change your password and pin code immediately. If this will not be enough, please contact us via support form and provide your account details in full with your secret question and answer. Please contact us only from the e-mail address you have used for registration.

  • How can I change my email address?

    Please send us your username, security question and security answer. We will update your email address within 48 hours.

  • May I open several accounts in your program?

    No, all accounts with matching address and wallet number or using fake address and personal information will be verified and suspended, if we will not be able to check the identity of the account holder.

  • I do not have an e-currency account yet. Can I still open an account with you?

    Yes, you can. You can add your e-currency account number at any time prior to making deposit.

  • How much does it cost to open an account with you?

    Opening account with us is absolutely free. There is no hidden cost or maintenance fee.

  • Do you require to provide documents for account creation?

    No, we do not. Account creation is free and does not require ID verification.

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